Privacy Policy

  1. GENERAL

The Privacy Policy of the Vilobar Solutions (we, us, our) is designed to regulate the privacy matters of the Vilobar.com (Platform) and is based on the Personal Data legislation.  This Privacy Policy may be updated from time to time and you will be informed about any such updates. More details concerning the collection or processing of Personal Data may be requested from us at any time.

  1. DEFINITIONS

All the terms listed below shall also have meaning assigned to them in GDPR and LGPD.

PERSONAL DATA means data allowing to identify the natural person directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, etc.;

PROCESSING means any operation or set of operations that is performed on Personal Data, such as collection, recording, organization, structuring, storage, adaptation or destruction;

DATA SUBJECT is an identified or identifiable natural person who can be identified, directly or indirectly, based on particular Personal Data.

III. PROCESSING

  1. The Vilobar solutions shall be considered a data owner and data controller in relationships with Data Subject. We acknowledge the privacy of natural persons and make efforts to protect them against any unlawful Processing by applying relevant technical and organizational measures to protect Personal Data of natural persons in accordance with the effective legislation. Although we will make reasonable efforts to ensure safe Processing, we cannot guarantee it to be 100% secure and risk-free.
  2. We process personal data in a way that assures appropriate level of security, including protection against unauthorized Processing, destruction, accidental loss, or damage, while applying suitable organizational and technical measures under industry standards and in compliance with the following principles: (1) lawfully, fairly and transparently; (2) Processing is specified, explicit and only for legitimate purposes; Processing is adequate, relevant and limited to necessary purpose; accurate and kept up to date; limitation of the storage for periods not longer than necessary; Processing is held in a manner that ensures appropriate security of the Personal Data.
  3. We Processes Personal Data only when one of the conditions below applies: (1) it is required for the performance of agreement with the Data Subject; (2) it is required for compliance with the law or our legal obligation; (3) Data Subject has provided us with consent for Processing of their Personal Data for one or more specific purposes; (4) Personal data is Processed for our Legitimate Purpose.
  4. We do not knowingly Process Personal Data that related to, or reveal, racial or ethnic origin, political opinions, religion or philosophical beliefs, trade union membership, genetic or biometric data, or data concerning the health, sex life or sexual orientation of the natural person.
  5. We apply the following principles in order to protect your privacy: (a) we will not sell or lease your Personal Data to third parties; (b) any Personal Data that you provide to us will be secured with industry-standard safety protocols and technology.
  6. CATEGORIES OF PERSONAL DATA COLLECTED

Contact data

Email, address and/or mobile phone number

Financial data

Bank account and payment card details, tax identifiers (like VAT number)

Third-party account data

Third-party account identifiers, third party account login credentials

Identity data

First name, last name, username

Marketing data

Preferences in receiving marketing from us

Communication data

Messages you send to us

Technical data

Internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system

We process Personal Data under the following legal basis:

  1. On the basis of consent Art. 6 (1) (a) GDPR; Art 7 (I) LGPD.
  2. For other legitimate interests, unless those interests are overridden by Data Subject’s or fundamental rights and freedoms that require protection of personal data. For example, we rely on our legitimate interest when it comes to (1) diagnostic analytics to assess the number of visitors, posts, page views, reviews for further optimization of our Platform; (2) optimization of our visitors’ experience; (3) fraud prevention; (4) network and information security, (5) analyzing customer satisfaction.
  1. PURPOSE OF PROCESSING

Purpose/ Activity

Type of data

Lawful basis for Processing

To register Data Subject account

Identity data, contact data, third party account data

to perform our contractual obligations with you

To provide our services

Identity data, contact data, financial data, marketing data, communication data

(1) to perform contract with Data Subject;
(2) as necessary for our legitimate interest in recovering debts

To manage our relationship with Data Subject

Identity data, contact data, profile data, marketing data

(1) to perform our contract with You;
(2) as necessary to comply with our legal obligations

To deliver relevant content/advertisements to Data Subject and measure or understand the effectiveness of our advertising

Identity data, contact data, profile data, marketing data, technical data

(1) as necessary for our legitimate interests in studying how customers use our products/services, to develop them;
(2) to grow our business and to inform Data Subject about our marketing strategy

To use data analytics to improve our platform, services, marketing, customer relationships and experiences

technical data

to keep our PLATFORM updated and relevant, to develop our business and to inform our marketing strategy

To make suggestions and recommendations about goods or services that may be of interest to Data Subject, including promotional offers

Identity data, contact data, technical data, profile data

as necessary for our legitimate interests to develop our products/services and grow our business
  1. DISСLOSING OF PERSONAL DATA

We may disclose Personal Data to the following categories of persons:

Service providers

acting as data processors or data controllers/joint data controllers who provide software development services, marketing services, IT and system administration services. This includes following categories:
1. Hosting services providers
2. Payments processors
3. Analytics Services providers
4. E-mail campaigns automation services providers
5. Affiliates tracking services providers

Professional advisors

acting as data processors or data controllers/joint data controllers including lawyers, bankers, auditors and insurers  but also around the world, who provide consultancy, banking, legal, insurance, and accounting services

Tax services, regulators and other authorities

acting as processors or joint controllers who require reporting of Processing activities in certain circumstances

Third parties

third parties, who may or whom we may purchase. We may share your Personal Data as part of change in control, merge or sale, or in preparation for any of these events.

Others

market researchers, fraud prevention agencies

You retain at all times the possibility to object replacement of data controller, contractors or sub-processors that handle your personal data or to terminate the contract with us.

VII. GDPR DATA SUBJECTS RIGHTS EXECUTION (EEA BASED ONLY)

  1. Rights of the data subject
  2. Right to rectification. Data Subject has the right to request to rectify, without undue delay, any incorrect data pertaining to the respective Data Subject.
  3. Right to limitation of processing. Data Subject can limit the use of Personally Data collected.
  4. Right of access. User may request a copy of Personal Data collected during the use of Platform.
  5. Objecting to or restricting the use of Personal Data. Data Subject can ask to stop using all or some portion of Personal Data or limit the use thereof by requesting its erasure as described above or sending a request at info@Vilobar.com.
  6.  
  7. The right to data portability. Data Subject can receive Personal Data in a machine-readable format by sending a respective request at info@Lawzana.com.
  8. Execution of rights
  9. Upon Data Subject request we will provide the information free of charge. However, we may charge a reasonable fee if the Data Subject request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with the Data Subject request in these circumstances.
  10. Data Subjects exercise their rights by filing a written request containing as a minimum the following information: (1) name, postal address, email address and other data allowing identification of the respective natural person; (2) description of the request; (3) signature, date, correspondence address and mobile number.
  11. The filing of the request is free of charge.
  12. Upon the filing of a request by an authorized person, the notarised power of attorney must be attached to the request.
  13. In case of death of the natural person, his / her heirs exercise his / her rights and the certificate of heirs shall be attached to the request.
  14. We will review and pronounce on the request within 1 month as of its filing. This period may be extended by further two months, if necessary, for example, if Data Subject request is particularly complex or when Data Subject has made a number of requests. We will inform Data Subject as to any such extension within 1 month as of receipt of the request, stating the reasons for the delay.
  15. We will provide an answer to the requesting person taking into account their preferred form for the provision of the information (orally or in writing – as a hard copy of electronically).
  16. Where data do not exist or law forbids their provision, access to the requesting party to such data is refused.
  17. If the requesting party is not satisfied with the response received and/or believes that their rights related to Personal Data protection were violated, they are entitled to exercise their right to defense..
  1. RETENTION TIME

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for. Personal Data collected for purposes related to the performance of a contract shall be retained until such a contract has been fully performed. Personal Data collected for the purposes of our legitimate interests shall be retained as long as needed to fulfill such purposes. Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after the expiration of the retention period.

XII. AGE LIMITATION

We do not knowingly Process any Personal Data from persons under 18 years of age. If you learn that anyone younger than 18 has provided us with Personal Data, please contact us at info@Vilobar.com.

XIII. THIRD-PARTY LINKS

Our Platform contains links to other websites, services, and web addresses. This privacy policy applies only to our Platform, not those external websites, services and web addresses that we link to. We are not responsible for these external websites and services and their privacy policies, practices and compliance with the law.

  1. COOKIES POLICY

Cookies are small text files sent by us to your computer or mobile device. They are unique to your account or your browser. Session-based cookies last only while your browser is open and is automatically deleted when you close your browser. Persistent cookies last until you or your browser deletes them or until they expire. To find out more about cookies, visit http://www.allaboutcookies.org/

We use cookies to analyze trends, administer the website, track users’ movements around the website, and to gather our website audience. Most of our cookies are session-based, which is stored for a certain period of time.

See below for the types of cookies we use and their respective purposes.

Cookies type

Description

Functionality cookies (Necessary cookies)

We use functionality cookies that support certain functionalities of our website, prevent failures and errors.

Security cookies (Necessary cookies)

We use cookies to enable and support our security features, and to help us detect malicious activity.

Advertising cookies

We use advertising cookies for targeting advertising, measurement of the advertising effectiveness, distinguishing users of third party platforms, showing the correct version of the website. We may use cookies to help us deliver marketing campaigns and track their performance.
For this purpose we use:

Statistics cookies

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
We use Statistic cookies to recognize visitors who chat with us, identify user’s device, identify what information has been seen by the user, minimize the blocking of legitimate users.
For this purpose we use:

Some people prefer not to allow cookies, which is why most browsers give you the ability to manage cookies to suit you. In some browsers, you can set up rules to manage cookies on a site-by-site basis, giving you more fine-grained control over your privacy. What this means is that you can disallow cookies from all sites except those that you trust. By doing so, you may not be able to access all or parts of our website.

DATA DELETION 

if at any point you want to delete your account and data with us kingly Email us at info@vilobar.com     and your Data will immediately be deleted

CONTACT US

You may contact us at any time for details regarding this Privacy Policy and its previous versions. For any questions concerning your account or your personal data please contact us at info@vilobar.com or bivotechsolutions@gmail.com